New: Orixa now supports 150+ countries for cross-border payments.
Orixa Logo

Privacy Policy

At Orixa, we are committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: January 1, 2025

Introduction

Orixa Pte. Ltd. ("Orixa", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment and expense management platform, website, and related services.

Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our services.

Personal Information

  • • Full name and job title
  • • Email address
  • • Phone number
  • • Company name and business details
  • • Business and billing addresses

Business Information

  • • Transaction history and payment records
  • • Expense reports and receipts
  • • Card usage data and spending patterns
  • • Financial reports and analytics

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our payment and expense management services
To process transactions and send related information, including confirmations and invoices
To respond to your comments, questions, and requests, and provide customer service
To monitor and analyze trends, usage, and activities in connection with our services
To detect, investigate, and prevent fraudulent transactions and other illegal activities

Data Security

We implement robust security measures to protect your personal and business information:

Encryption

All data is encrypted using industry-standard AES-256 encryption

Access Control

Strict access controls and multi-factor authentication for all systems

24/7 Monitoring

Continuous monitoring and security audits

Information Sharing

We may share your information in the following circumstances:

1.With service providers who perform services on our behalf (payment processors, cloud providers)
2.With banking partners and card networks to process your transactions
3.With law enforcement or other third parties when required by law
4.With your consent or at your direction

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as standard contractual clauses and data processing agreements, to protect your information in compliance with applicable data protection laws.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access to your personal data
Correction of inaccurate data
Deletion of your data
Data portability
Withdrawal of consent
Objection to processing

Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information and to improve our services. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

For more details, please see our Cookie Policy

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@orixa.tech

Address: 7500A BEACH ROAD #06-320 THE PLAZA SINGAPORE 199591

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.